We take care of the details
so global professionals and leaders
can focus on their missions.
Associations and Meetings by Design is dedicated to serving professional associations and to hosting premiere events that advance our clients' goals. We offer guidance on best management practices, the latest community engagement tools, strategic membership management, and veteran event planners. Our team goes above and beyond to dismantle any barrier that keeps your organization from doing its best work and suggests creative inspiration to achieve even more.
Our vision is simple:
We understand the most important member
of our our team is you.
WHO WE ARE
Veronica Haynes, President
Mentor to Many Spirit of a Tiger Voice of Persuasion
Veronica’s longtime leadership in the association and meeting management industries spans dozens of states and countries from Las Vegas and New York to Prague and Manchester. She worked up the hospitality and destinations ladder as Banquet Manager, Director of Food & Beverage, Director of Catering, Corporate Trouble Shooter, Sales Certification Trainer, General Manager, and then Sales Director of the largest destination management company in the world — all before building her own business from the ground up. Veronica never accepts good enough and continues to creatively grow the services available to global clients. She is proud of her team’s unparalleled passion, knowledge and above-and-beyond work ethic.
Kura was born in Lewistown, MT and raised in the same small town as her parents and their parents before them. Growing up, she learned about the power of community, the value and reward of a job well done, and discovered a passion for what Montana's versatile landscape and people have to offer. In 2001, she began a long-standing relationship with Big Sky Resort and the events industry. She worked with diverse clients: local Montana professionals, national and international organizations, wedding and social clients, as well as event professionals and partners. She is an energetic professional who loves problem-solving complex meeting schedules and creating events that spark conversations by both visitors and locals.
Goes the Extra Mile
Loves to Learn
Britana is a Montana native who grew up in the Helena area. She spent much of her childhood on her family’s cattle ranch in central Montana where her love for all animals blossomed from years of riding horses. Britana graduated from Montana State University with a Bachelor’s degree in Finance. Before joining Associations and Meetings by Design as Account Coordinator, she worked in the banking industry, where she developed great organizational and time management skills. She is a team player dedicated to being the go-to individual for everyone’s needs. She is new addition to the team, but has quickly become MVP among colleagues and clients.
Loves a Challenge
High Standards of Perfection
Jillian was born and raised in Billings, Montana. She went to Montana State University in Bozeman where she graduated with a Bachelor's of Science Degree in Business Management with a minor in Small Business and Entrepreneurship. While attending college, she found her true passion for organizing, internal accounting and problem solving. She first joined our team as an Administrative Assistant, but quickly advanced. Today, she manages accounting and has taken on long-time client account management.
Master of Details
Audrey was born and raised in Seattle, Washington. After graduating from Western Washington University with a B.S. in Sports and Exercise Science, she spent 8 years in the health and wellness industry as a personal trainer both in Seattle and Bozeman. She fell in love with Montana and moved into hospitality. Audrey spent four years in the Sales and Catering department of a local hotel, utilizing many of the interpersonal skills honed through her experience in the fitness industry. She believes in the strength of a relationship as a common denominator for trust, communication, and loyalty. Audrey is a strong force on our team who excels in organization, stays patient throughout complex projects and has a calm, professional demeanor.
Chief Financial Officer
Always Happy to Help
Ed’s association and meeting management career started in an unusual way. The complexities of travel, lodging, transportation, meals, time management, performance tracking and team psychology were primary off-field duties in his 20 years as a collegiate football coach. He brought that experience to a second career owning and managing a travel company, adapting quickly as the industry transformed following the end of airline commissions. He partnered with Veronica Hayes to diversify and expand his business three-fold in the first two years. Today, as co-owner and CFO, Ed keeps the balance between the creative visions and financial reality. The strength of the organization continues to be clearly exhibited in his leadership and attention to detail.
Up for Anything
Katie is a fourth generation Montanan who grew up near Glacier National Park. After graduating from Seattle Pacific University with a degree in Business Administration, she joined the Peace Corps and worked in Bulgaria for two years. She returned to the States and worked at a camp on Flathead Lake where she learned event planning and hospitality as the Retreat Coordinator. Katie is our flexible employee with a lot of skills. She helps with conferences, websites, sales, and everything in between. As a key Account Manager at Associations and Meetings by Design, Katie leads our planning team to execute conferences with great attention to detail and, most importantly, with a great smile. She enjoys the diversity of the business and the challenge to go above and beyond.
Los Angeles, CA
San Diego, CA
San Francisco, CA
St. Louis, MO
Across the Globe
Leicester, United Kingdom
Trento (Povo), Italy
Customer Service Manager
Kara grew up in small town Kansas, where her family introduced her to hunting and fishing when she was young. Kara quickly embraced the lifestyle because of the camaraderie and bonds she experienced among fellow hunters. It also brought her to work in science for more than 10 years, testing and reporting on environmental quality. But Kara wanted a change in lifestyle and moved to Montana in 2017. She has a cultivated a knack for customer service and makes sure every person is taken care of to the best of her ability. Kara manages our call center and ensures all event attendees are treated with the respect they deserve. Kara’s positive attitude and calm demeanor make her a beloved rock star of our team.
Director of Marketing
Lindsey’s life revolves around creativity. Growing up in Missoula, Montana — a scenic arts and college town — she was always taking pictures, making home movies, writing stories, and even printing her own newsletters for teenage friends. She honed her design and marketing skills at the University of Montana's School of Journalism, including hands-on experience writing and managing its weekly newsletter. Lindsey is a hard worker who understands how to listen to clients to create content and materials that fit their unique style. She is calm and collected, a positive team member both in the office and at conferences.